Frequently asked questions car rental rhodes

Let us help you by answering most of your questions. We will be happy to answer any questions or enquiries so that you can decide the best car rental deal for your vacations in Rhodes

How old should the driver be?

The driver who will rent and drive the car must be over 23 years old, for rental of small cars, and over 25 years for the bigger and luxury cars

Do I need a credit card to make the reservation?

No. Credit card is required upon receipt of the car for guarantee. We do not need a credit card to make the reservation

Are there any additional costs or hidden charges?

The price you receive in the offer is the final one, there is no hidden charge, and it concerns the request you have made. There will be an extra charge only if you change something in your request or add some extra accessories etc.

How and when do I pay?

Payment of the rental is made upon receipt of the car. You can pay by credit or debit card or cash

What documents do I need for rent?

Upon receipt of the car, to make the rental agreement you must show to our representative the original driver's license, your ID or passport and the credit card or the agreed amount for the guarantee

Do you freeze any amount on my credit card?

In case your insurance includes insurance without excess, we do not commit an amount on the credit card. However, we will need the card details just for guarrantee. If your insurance includes excess, then we may commit the corresponding amount of the excess

Can I visit another island or place by car?

No. It is not possible to transport the car to other place except the island of Rhodes. The reason is that we cannot provide any service in any problem, or damage occurs

Can I return the vehicle in a different location?

Yes. It is possible to return the vehicle to a different location, and in most cases, it does not incur any extra charge to the tenant.

Can I extend the rental?

Yes. You can extend the rental if the car is available. If you wish to extend the rent, please call our call center +302241056567 as soon as possible and at least 48 hours before the expiration of the rental agreement

What is the booking cancellation policy?

We rely on the relationship of trust with the customer, and for this reason we do not require any prepayment to make the reservation. In case for any reason you wish to cancel your reservation, please contact us up to 48 hours before the scheduled date and time of receipt of the car

What is the fuel policy?

Upon receipt of the car, our representative will check the amount of fuel in the car. You must return the car to the same amount of fuel. If for example it is in ½, it should be returned to ½ etc. In case the car is returned with more petrol, we cannot make any refund

How many days are ideal for car rental?

Given that car rental is the most economical and safe way of transportation, we recommend renting a car for your entire stay on the island, or 5-6 days to see all the sights in Rhodes

Where is the office located at the Airport?

Our office at Rhodes Airport is located at the airport arrivals area and just 1 minute walk after receiving your luggage. We also have private parking inside the airport from where you will pick up the car

How easy is driving in Rhodes?

On the island of Rhodes, driving is extremely easy and safe, as it has a good road network and all roads leading to points of interest are paved and can be accessed by a regular car. Driving is so simple and easy that with a simple map that we give for free anyone can see the whole island

What happens if for some reason I return the car earlier?

You can return the car earlier than the scheduled day and time stated in the contract. However, Rodos Cars can not refund any amount as compensation

What is Supercover Insurance?

The Supercover is an additional insurance that covers the underside of the car, the tires and the windows, and is valid only when the damage is done within the road network and on an asphalt road. Does not cover in case of damage while driving off-road (Mountains, beaches, etc.)

What is Web Check-Out Service?

Web check-out is a free service that we offer in order to receive your car faster and simpler without waiting for the registration of your details upon receipt. All you have to do is fill in the form with all the necessary information when booking. On the day the car is picked up, our representative will ask for your documents for confirmation and you will pick up the car. This service does not give any priority among customers

What to look out for when returning the car?

The car must be returned on the date and time stated in the contract. When returning the car, the amount of fuel should be the same as the amount you received. It is also important to check the car for any forgotten items or devices. Rodos cars bears absolutely no responsibility in case of a lost item.

Is there a charge or limit for the miles I drive?

No. You can drive unlimited kilometers without any limit or extra charge.